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Explore our newest acquisition – Boyd Thermal
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Eaton rol byod
Explore our newest acquisition – Boyd Thermal
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Contact our aerospace experts

Aircraft on Ground (AOG) support

During United States business hours, Monday through Friday please contact AOG for immediate support.

Get support
Looking for technical support, want to submit a warranty request or have a question for our team? Get started by filling out an inquiry form below.
At Eaton, it is important that we not only provide industry-leading products, but also the best support in the industry. Our customer and sales support organization is dedicated to providing our customers with the information they need. Please use the form below to submit your request, questions or comments. We look forward to hearing from you and an Eaton representative will contact you shortly.
By submitting this form, I agree that the personal data that I provide can be shared with Eaton, channel partners and third-party providers working on behalf of Eaton in accordance with the Eaton Privacy Policy and in compliance with applicable data privacy laws.
I agree to be informed regularly about Eaton products, promotions and news. I understand and agree that Eaton will use my data to personalize marketing communications. Any use of my personal data will take place in compliance with the relevant and applicable data privacy laws and the Eaton Privacy Policy. I can withdraw my consent to receive marketing communications at any time by contacting Eaton.
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By filling out and submitting the form below, I agree that the personal data that I provide can be shared with Eaton Corporation plc in Ireland, Eaton Corporation in the United States of America and with Eaton’s channel partners, and I agree to be contacted via phone or email by Eaton’s channel partners and/or a third party agency that Eaton works with in order to help route and answer the questions asked in the form below. Any use of my personal data will take place in compliance with the relevant and applicable data privacy laws and the Eaton Privacy Policy. 
By submitting this form, I agree that the personal data that I provide can be shared with Eaton, channel partners and third-party providers working on behalf of Eaton in accordance with the Eaton Privacy Policy and in compliance with applicable data privacy laws.
I agree to be informed regularly about Eaton products, promotions and news. I understand and agree that Eaton will use my data, including behavioral data such as web page views and video engagement, to personalize marketing communications. I understand that I can withdraw my consent to receive marketing communications at any time.
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  • By clicking submit, the completed warranty form will be sent to the Aerospace warranty gatekeeper. Alternatively, customers can email the form and documents to AerospaceWarranty@eaton.com with any additional attachments needed for Eaton's review.
  •  Eaton will acknowledge receipt of the warranty claim form.
  • The supporting Eaton site will validate and process the claim. The customer will then receive an approved credit memo, a request for more information, or a claim denial.
  • This form can also be used for performance and investigative claims.
 
DISCLAIMER:
  • All components must be returned for investigation and determination of liability.
  • Claims due to Operator misuse, abuse, damage caused by improper maintenance, handling, shipping or acts of God will be rejected.
  • All information must be accurate and complete. Insufficient information may cause delays in our investigation and may void a claim and termination of liability resulting in a rejection of the claim.
  • Situations in which failure analysis is performed, and no fault is found you may be assessed a fee.

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By submitting this form, I agree that the personal data that I provide can be shared with Eaton, channel partners and third-party providers working on behalf of Eaton in accordance with the Eaton Privacy Policy and in compliance with applicable data privacy laws.
I agree to be informed regularly about Eaton products, promotions and news. I understand and agree that Eaton will use my data to personalize marketing communications. I agree that the personal data that I provide can be shared with Eaton Corporation plc in Ireland, Eaton Corporation in the United States of America and for storage in electronic marketing databases hosted in Canada. Any use of my personal data will take place in compliance with the relevant and applicable data privacy laws and the Eaton Privacy Policy. I can withdraw my consent to receive marketing communications at any time by contacting Eaton.
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Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power ─ today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we’re accelerating the planet’s transition to renewable energy and helping to solve the world’s most urgent power management challenges.
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